Last Updated: September 1, 2023
What is Personal Information?
Personal and Other Information Collected, Used and Shared by NCTE
|Category of Personal Information Collected||Source of Information||Purpose for Collection||Categories of Recipients|
|Contact information: such as your name, address, photograph, email address, telephone numbers, or other contact information||From you||To provide and deliver information, products, or services you have requested; to provide information we think may be of interest to you; to send you information related to our services; to communicate with you about upcoming events, including the NCTE annual convention, and other news about services offered by NCTE and our selected partners; and to manage and administer our community features and member programs and services||Our service providers, who administer our community features and member programs and services; and selected partners, affiliates, and sponsors that we believe may have offers or be of interest to you|
|Purchase and order information: contact information, together with purchase details, delivery details, payment details, and/or any communications we have received about your purchase||From you||To validate, confirm, verify, deliver, and track your order, including to arrange for shipping, handle returns and refunds, maintain a record of the purchases you make; and to provide you offers that may be of interest to you||Our service providers, who process, fulfill and ship orders|
|Payment information: name, card issuer and card type, credit or debit card number, expiration date, CVV code and/or billing address||From you and your payment card issuer||To check that the right person is using the right card or account; meet the requirements of the card brands or account issuers; and to make sure we are paid for what you purchase||Our service providers, who process payments for us, who are prohibited from using personal information for any other purpose and are contractually required to comply with all applicable laws and requirements, which may include Payment Card Industry Data Security Standards if they process payments for us|
|Legal information: fraud checks or flags raised about you, suspected crimes, complaints, and/or claims||From you, the police, crime and fraud prevention agencies, the public, regulators, and your and our professional advisors and representatives||To protect you and our business against criminal activities and risks; and to make sure we understand and can meet our legal obligations to you and others and can defend ourselves||Our service providers, who help us with fraud protection and credit risk reduction; and law enforcement and/or other governmental authorities in accordance with applicable law|
|Preference information: your account settings, including any default preferences, any preferences you have indicated, the types of services/offers that interest you, the areas of our Sites that you visit, or complaints you may have about the Sites and any of their content and offerings||From you, from our website technology interaction with your browser/devices and cookies and other similar technologies tracking the pages you visit, the marketing messages you open, and the links you follow||To properly investigate and respond to any complaints or questions you may have about our Sites; to enhance your online experience and make the Sites more useful to you; and to provide you with information or services we think may be of interest to you||Our third-party vendors and other service providers that perform website analytic services for us|
|Demographic information: such as your gender, race, ethnicity, date of birth, and personal interests||From you||To make the Sites more interesting and useful to you; to provide services we think may be of interest to you, through other third-party sites or applications; and to understand which areas of our Sites are most appealing or least appealing||Our service providers, who administer our community features and member programs and services; and third-party vendors and other service providers that perform website analytic services for us|
|Communications: communications we have with you||From you||To handle your requests, and to contact you when necessary or requested, including to respond to your comments and questions and provide customer service||Our service providers, who assist us with customer service|
|Personalization: your journey online and how you use our Sites; and whether and when you open our emails and respond to our communications||From you, from our Site technology’s interaction with your browser or devices and cookies tracking the pages you visit||To make the Sites more interesting and useful to you; and to improve services, customer service, and customer experience||Our third-party vendors and other service providers that perform website analytic services for us|
|Device information: IP address, internet provider, operating system and browser used, type of device, such as laptop or smart phone, and/or device cookie settings and other device details, such as MAC address and geolocation, if you permit it to obtain your precise geolocation||From you and from our website’s interaction with your browser or devices||To collect information regarding the frequency with which you visit various parts of our Sites; to make sure our Sites work properly with your device, for analytical and demographic purposes; and to provide offers that may be of interest to you. We also will use this information to protect the security or integrity of the Sites and our business, such as by protecting against and preventing fraud and unauthorized transactions and managing risk exposure. We may combine IP addresses with personally identifiable information.||Our service providers who help us with fraud protection, and third party vendors and other service providers that perform website analytic services for us|
|Information automatically collected from your browser: When you use the Sites, some data is automatically transferred from your browser to our server, including your browser type, operating system type or mobile device model, viewed webpages, links that are clicked, IP address, mobile device identifier or other unique identifier, sites or apps visited before coming to our Sites, the amount of time you spend viewing or using the Sites, the number of times you return, or other click-stream or site usage data, and emails we send that you open or click through to our Sites.||From you and from our website’s interaction with your browser or devices||We will use this information in an aggregated non-specific format for analytical and demographic purposes. We also will use this information to protect the security or integrity of the Sites and our business, such as by protecting against and preventing fraud and unauthorized transactions, and managing risk exposure.||Our third-party vendors and other service providers that perform website analytic services for us|
In addition to the sharing of your personal information as described above, we also may disclose personal information we collect as follows:
To a Third Party in the Event of a Significant Transaction or Other Event
In the case of any significant transaction or event involving NCTE or any of its affiliated entities such as, by way of example, a sale, merger, amalgamation, financing, re-organization, liquidation, or insolvency, other parties to the transaction and their professional advisors may need to have access to NCTE’s various databases as part of the due diligence process. Upon completion of the transaction or event, your personal information would be transferred to NCTE’s successor-in-interest.
We may use on the Sites third-party advertising companies and platforms, such as Google Ads, which use tracking technologies to serve our advertisements across the Internet. These advertising companies may collect information about your visits to Sites and other websites and your interaction with our advertising and other communications. These advertising companies serve ads on behalf of us and others on nonaffiliated sites, and some of those ads may be personalized, meaning that they are intended to be relevant to you based on information collected about your visits to the Sites and elsewhere over time. Other companies may also use such technology to advertise on the Sites.
You have the choice to tell us not to collect and use this information, and in some jurisdictions, we will only engage in interest-based advertising if you opt-in. If you would like more information about this practice and to know your choices concerning interest-based ads, visit: https://optout.networkadvertising.org/ or https://youradchoices.com/control.
What Security Measures Does NCTE Have in Place To Safeguard Personal Information?
NCTE has implemented physical, electronic, and administrative measures to protect your information from error, loss, misuse, and unauthorized access, disclosure, alteration, and destruction. For example, when you enter sensitive information (such as your credit card number) on our order forms, we encrypt that information using secure socket layer (SSL) technology. In addition, our employees and any third parties that we use are contractually bound to protect the confidentiality of your information, and access is restricted to those with a need to know the information to carry out the identified purpose. From time to time, we review our security procedures to protect our Users’ personal information to consider appropriate new technology and methods; however, despite our efforts, no security measures are perfect or impenetrable. In this regard, we urge you to take every precaution to protect your personal data while you are on the Internet.
Where is my Personal Information Located?
How To Control How Your Personal Information is Collected, Used, and Disclosed
You have control over how we collect, use, and disclose your personal information. You can review and change your personal information by logging into the Sites and visiting your account profile page. You may also send us an email at firstname.lastname@example.org or call our toll-free number, 877-369-6283, to request access to, or to correct or delete any personal information that you have provided to us. Any comments, questions, or changes regarding the collection, use, and disclosure of your personal information shall be directed to a NCTE representative, as described below.
You may choose not to receive emails from us, even after granting permission, by unsubscribing. If you do not wish to receive promotional emails from us about NCTE or third parties’ products, services, and offers, you can unsubscribe by clicking on the unsubscribe link in each such email, by sending us an email stating your request to email@example.com, or by calling our toll-free number: 877-369-6283. This does not apply to information provided to NCTE as a result of a product purchase, warranty registration, product service experience, or other transactions.
If you do not want us to share your personal information with unaffiliated or non-agent third parties for promotional purposes, you can opt out by checking the relevant box located on the form on which we collect your data (e.g., the registration form). You can also always opt out from future third-party advertising by emailing your request to firstname.lastname@example.org, or by calling our toll-free number: 877-369-6283.
A request for a copy of the personal information we keep about you, depending on the laws of your country, must be made in writing,explaining the details with which NCTE can identify you. Information will be furnished in accordance with applicable law.
NCTE complies with the Children’s Online Privacy Protection Act of 1998 (as amended, “COPPA”), which prohibits collecting personal information from children under the age of 13 without verifiable parental consent. The Sites are not directed at children, nor do we knowingly solicit or collect personally identifiable information from children under the age of 13 without verifiable parental consent. If it comes to our attention that we have unknowingly collected information from a child under the age of 13, we will take all reasonable measures to delete it as soon as possible, and will not use such information for any purpose (except where necessary to protect the safety of the child or others as required or allowed by law). If you become aware of any personally identifiable information that we have collected from children under 13, please call us at 877-369-6283 or email us at email@example.com. Please note that, while we make reasonable efforts to comply with such requests, deletion of your personal information does not ensure complete and comprehensive removal of that data from all systems.
Links to Third-Party Sites
Users Outside of the United States
Do Not Track. Do Not Track (“DNT”) is a privacy preference that users can set in some Web browsers, allowing users to opt out of tracking by Sites and online services. At the present time, the World Wider Consortium (W3C) has not yet established universal standards for recognizable DNT signals and, therefore, NCTE and the Sites do not recognize DNT.
Questions, Comments, or Accessing or Updating Your Personal Information