Database Administrator
Our Organization
Through collaboration and community, shared stories and shared experiences, NCTE supports teachers and their students in classrooms, on college campuses, and in online learning environments.
For more than 100 years, NCTE has worked with its members to offer journals, publications, and resources; to further the voices and expertise of educators as advocates for their students at the local and federal levels; and to share lesson ideas, research, and teaching strategies through its Annual Convention and other professional learning events.
Our Mission
The National Council of Teachers of English is devoted to improving the teaching and learning of English and the language arts at all levels of education. This mission statement was adopted in 1990: “The Council promotes the development of literacy, the use of language to construct personal and public worlds and to achieve full participation in society, through the learning and teaching of English and the related arts and sciences of language.”
The Opportunity
With a goal of expanding NCTE’s data-driven focus, the Database Administrator (DBA) will directly expand NCTE’s data-driven insights and actions. This position will lead data governance, reporting, and analysis needs while also rapidly creating new insights through data for the organization. The DBA will be responsible for the life cycle of product knowledge, transactions, and demographics data in NCTE’s Association Management Software (AMS), collaborating with NCTE’s Director of IT, Senior Director of Operations, and others, when needed. This role will lead efforts to address and prevent errors that impact database transactions, the user experience related to the AMS, or reporting accuracy. The DBA will be expected to lead efforts in forming data governance standards in the current AMS (Aptify) and migrating those standards to any future AMS platforms. This role will serve as the central source for reporting membership, journals, and publication trends from database transactions, ensuring department leaders are able to make data-driven strategic decisions to help grow the organization and reach a broader audience of literacy educators.
SPECIFIC RESPONSIBILITIES INCLUDE:
Reporting & Data Governance
- Create useful data sets in a growing variety of analytics, apps, algorithms for core business objectives
- Imagine and create business rules including the creation, validation, and remediation of existing reports in the organization’s AMS (Aptify) to ensure recurring reporting, lists, and future utilization contains data with fidelity
- Ensure data privacy and security.
- Coordinate with the Marcomms team to provide lists on schedule with external communications
- Securely provide lists to a third-party when list rental requests are approved
- Maintain weekly membership and journal subscriber trend reports, while forming a plan to shift to dashboard reporting
- Provide monthly reports to key leaders, highlighting volume trends on membership, journals, and publications transactions, including influencing factors such as top sellers or campaign codes used
- Collaborate with the Digital Marketing Manager to accelerate the use and depth of insight from Google Analytics as related to a variety of transactional trends observed through the AMS
Database Administration
- Assist with the configuration and maintenance of NCTE’s AMS (Aptify)
- Create new products in Aptify, collaborating with the Finance team and product owners
- Troubleshoot errors in the system to ensure that external programming support is providing a clear understanding of the issue, minimizing external programming costs
- Provide management of SQL Server Agent, scheduling, and monitoring routine database jobs
- Recommend, document, and communicate data definitions, data-related business rules, data trends, and testing methods
- Thoroughly test any upgrades, migrations, new features, etc., with documented results and organized communication to staff and technical partners
- Assist with design and interconnectivity of web-database applications
- Coordinate data exchanges between NCTE and its partners through API integrations and data imports from various platforms
- Provide training and procedural documentation to staff and key contractors to ensure consistent use of the database, according to data governance standards
ADDITIONAL EXPECTATIONS INCLUDE:
- Thirst for discovering new data points that lead to positive change in serving teachers and students
- Ability to create and implement data rules with a strong focus on enhancing the accuracy and access to data and reporting to inform strategic organizational programs and content
- Capacity to reject status quo and create new data-driven opportunities
- Commitment to continuous learning in the position through a variety of means
- Strong collaboration with all staff including the Director of IT, Senior Director of Operations, Digital Marketing Manager, Director of Marketing and Membership, and other colleagues is essential
- Clear communication with third-party technical partners, ensuring the effective use of IT budget
- Embraces innovation, monitoring emerging technologies in the software industry, and recommending enhancements to the Director of IT and Senior Director of Operations
- Strong focus on enhancing the accuracy and access to data and reporting to inform strategic organizational programs and content
- Working outside of traditional work hours to support project deliverables and database activities may occur. To ensure balance, NCTE encourages use of its flextime policy.
- Domestic travel for in-person meetings may occur 2 to 4 times annually.
The Database Administrator will encompass the following qualifications:
- 3+ years’ experience in systems analysis and/or support
- Bachelor’s degree from an accredited college/university in Data Science, Data Analytics, Technology, Computer Science or Engineering
- Experience with Association Management Software platforms (Aptify preferred)
- Basic SQL experience
- Experience working with Crystal reports
- Experience working with dashboard platforms like Power BI or Tableau
- Proven ability to manage data and attendant complexities
- Excellent, precise communication skills, both verbal and written
- Self-reliance, good problem-solving skills, is results oriented
- Ability to meet deadlines without sacrificing quality
- Thrives in an entrepreneurial environment
- Superior organization skills and ability to work under extreme pressure
- Trade or professional association experience, especially with an education association, in addition to private sector experience preferred
Apply by emailing resumes to careers@ncte.org.
NCTE is proud to be an equal opportunity workplace and is an affirmative action employer. We strongly encourage diversity in our environment.
We strongly encourage diversity in our environment.
Executive Assistant
Our Organization
Through collaboration and community, shared stories and shared experiences, NCTE supports teachers and their students in classrooms, on college campuses, and in online learning environments.
For more than 100 years, NCTE has worked with its members to offer journals, publications, and resources; to further the voices and expertise of educators as advocates for their students at the local and federal levels; and to share lesson ideas, research, and teaching strategies through its Annual Convention and other professional learning events.
Our Mission
The National Council of Teachers of English is devoted to improving the teaching and learning of English and the language arts at all levels of education. This mission statement was adopted in 1990: “The Council promotes the development of literacy, the use of language to construct personal and public worlds and to achieve full participation in society, through the learning and teaching of English and the related arts and sciences of language.”
The Opportunity
The Executive Assistant will plan, direct, and coordinate a broad range of administrative and operational activities in support of the office of the Executive Director (ED), providing confidential assistance to the ED across a wide range of duties. This position maintains an impeccable sense of discretion and continuous confidentiality, taking great care in the representation of the ED and ED Office. The Executive Assistant will be a member of the ED Office team, report to the Senior Liaison in the Executive Director’s Office and collaborate closely with the Executive Director and Senior Liaison.
SPECIFIC RESPONSIBILITIES
Scheduling, Calendar, Correspondence, and Inbox Management
- Develop, coordinate, and protect the Executive Director’s schedule, planning several weeks ahead and ensuring adequate time for key priorities. Develop and ensure prep materials, including presentations, reports, analyses, etc., are available well in advance of meetings, engagements, and events on the Executive Director’s calendar.
- Make travel and accommodation arrangements for the Executive Director, and others upon request, and be available for support through the unexpected; submit accurate and timely expense reports, travel-related and otherwise.
- Organize and maintain a system for the Executive Director’s correspondence, predominantly email, with some telephone and mail. Screen and direct phone calls and distribute correspondence. Proactively draft correspondence, e.g., thank-you notes to participants, and track follow-up correspondence. Coordinate correspondence through print and electronic means as well as social media channels in tandem with NCTE’s plans and NCTE Communications team.
- Create and/or proofread materials for internal and external communication (e.g., memos, emails, presentations, reports).
- Manage the flow of information for the Executive Director (from staff as well as members and external partners) in a timely, organized, and accurate manner.
Meeting Support
- Travel to and support meetings and events upon request.
- Schedule, organize, and manage small meetings and events, both internal and external to the organization, including working with vendors in the coordination of meeting space, arranging catering, and coordinating attendee travel plans.
- Take minutes and/or notes during meetings when needed.
- Act as a point of contact and positive representative of ED and ED Office among the management team, board, staff, members, vendors, and other external partners. Often collect information for reports, analysis, etc.
Special Assignments/Projects
- Extend the Executive Director’s bandwidth by providing focused support with external partners, including the publishing community, donors, policymakers, and media. This includes organizing and executing projects and/or liaising with internal departments for smooth execution.
- Help plan and produce online events, drafting ideas and runs of show. Collaborate across the organization to develop cross-functional engagement and successful execution. Play a linchpin role in flawless delivery of events and staffing for the Executive Director and other essential partners.
- Accelerate NCTE’s efforts in building an individual donor base. This will include planning with a small team, executing steps on the NCTE website, identifying ways to thank donors, developing campaigns for specialized areas of focus (e.g., awards, etc.).
General Administrative Support
- Provide administrative support for Human Resources in the recruitment and search for new staff members, including the onboarding process. This will include screening candidate applications, maintaining an applicant tracking system, and scheduling interviews to include HR and hiring managers as needed.
- Document, improve upon, and ultimately manage processes to improve efficiency (e.g., using a project tracking tool such as Smartsheet).
- Perform office duties that include ordering supplies and managing a records database.
- Provide other general administrative support as needed.
The Executive Assistant will encompass the following qualifications:
- Bachelor’s degree; 5 years progressive experience in a similar executive assistant role, preferably in a remote workforce setting.
- Passion for the work of NCTE.
- Prior experience handling confidential and sensitive information and issues and a high level of professionalism.
- Strong organizational and planning skills; great attention to detail. Strong written and verbal communication skills.
- Ability to work outside of regular business hours including weekends and evenings as required.
- Strong problem-solving skills with an ability to find working solutions to unique and unforeseen challenges.
- A willingness to take ownership and responsibility of multiple tasks without sacrificing accuracy.
- Excellent time management skills, adherence to deadlines, and follow-through.
- Extensive knowledge of MS Office and familiarity with databases; ability to learn new software programs.
- Experience in envisioning and defining new systems of executive support.
- Willingness to travel; travel could be as often as five times per year but could vary on an annual basis.
Apply by emailing resumes to careers@ncte.org.
NCTE is proud to be an equal opportunity workplace and is an affirmative action employer. We strongly encourage diversity in our environment.
We strongly encourage diversity in our environment.
Manager of Sponsorships and Events
Our Organization
Through collaboration and community, shared stories and shared experiences, NCTE supports teachers and their students in classrooms, on college campuses, and in online learning environments.
For more than 100 years, NCTE has worked with its members to offer journals, publications, and resources; to further the voices and expertise of educators as advocates for their students at the local and federal levels; and to share lesson ideas, research, and teaching strategies through its Annual Convention and other professional learning events.
Our Mission
The National Council of Teachers of English is devoted to improving the teaching and learning of English and the language arts at all levels of education. This mission statement was adopted in 1990: “The Council promotes the development of literacy, the use of language to construct personal and public worlds and to achieve full participation in society, through the learning and teaching of English and the related arts and sciences of language.”
The Opportunity
The Manager of Sponsorships and Events will be a member of the team that grows revenue and executes NCTE’s national and local events with complex in-person elements in addition to assisting with the digital and hybrid events and strategies. NCTE events create inspiring and memorable learning opportunities for literacy educators, and we are looking for a manager to help advance this mission. This opportunity is perfect for an early- to mid-career meeting planner who thrives in building and following plans and wants to play a key role working within a small team of colleagues in envisioning and building the future of NCTE’s meetings and conventions. This person will contribute to various aspects of NCTE’s meetings, including the Annual Convention (with over 6,000 attendees), the Conference on College Composition and Communication Annual Convention, and 4–5 affiliated group meetings that take place throughout the year. This position will also help in building a meetings/event concept for regional engagement and assisting with ongoing and future iterations of digital offerings across these events.
SPECIFIC RESPONSIBILITIES INCLUDE:
TRADESHOW AND SPONSORSHIP RESPONSIBILITIES
- Develop creative ideas to generate sponsor revenue both in person and virtually.
- Manage vendor in creation of exhibitor and sponsorship prospectus.
- Manage sponsorship revenue, securing opportunities, reporting on income to budget, and coordinating fulfillment to ensure sponsor satisfaction.
- Oversee creation of exhibit hall floorplans.
- Manage general services contractor.
- Develop signage plan and supervise production.
- Manage show floor theater program, including scheduling and communicating with organizers and/or presenters.
- Coordinate sponsorship and expo planning, including exhibitor customer service and communication.
- Manage expo planning timelines and exhibitor service kit creation.
- Oversee and collaborate with other NCTE stakeholders and general services contractor on the creation of the NCTE Central booth, registration counters, and other onsite buildouts.
- Manage with our exhibit and sponsor sales contractor on fulfillment, advertisements, reporting, and administration.
- Coordinate with sales vendor and NCTE Marketing and Journals teams on the incorporation of digital and print advertising.
- Coordinate exhibitor and sponsor registration process.
- Manage relationship with venue as it relates to exhibits and sponsorships.
- Create and manage exhibit and show rules.
- Update and manage exhibitor priority point system.
- Develop ways to help exhibitors and sponsors engage with attendees (e.g., gamification, booth activation).
- Communicate with exhibitors, colleagues, vendors, and contractors, ensuring timely and clear information.
- Support general pre-expo preparation, execution, and post-expo evaluation.
- Support tracking, communicating, and adhering to expo budgets to support sound fiscal stewardship.
- Serve as primary point of contact for exhibitor customer service at events.
EVENT PLANNING RESPONSIBILITIES
- Identify vendors for in-person events.
- Coordinate special events with internal and external stakeholders, maintaining timeline, communication, and website maintenance.
- Work with housing vendor to manage room blocks.
- Establish and maintain a process for staff, VIP, and speaker rooming lists.
- Develop specifications for AV, food & beverage, room sets, etc.
- Help identify potential venues for meetings and special events, including assisting with RFP processes.
- Coordinate shipping to and from assigned meetings.
- Provide support in securing local shipping and print vendors.
- Provide onsite support, including but not limited to assistance with AV, catering, room sets, and VIP/speaker handling.
- Provide program development support, including tracking and coordinating VIP speakers and sponsored content.
- Collect information and coordinate special programs at Annual Convention.
- Manage creation of schedules and space grids.
- Collect presentation descriptions, verifying that details are added to the website and communicate with organizers and/or presenters.
- Support hybrid and virtual meetings, including platform configuration, room monitoring, and speaker training and support.
- Assist in designing and monitoring onsite health and safety guidelines and coordinate with vendors as needed.
- Collaborate with the Event Technology Coordinator on registration tracking and onsite needs.
- Assist in budget creation, management, and reconciliation of all meeting-related invoices; track revenues and expenses to help ensure that they are aligned with budget.
GENERAL DEPARTMENT RESPONSIBILITIES
- Identify and work with the contractor teams for both in-person and hybrid events.
- Work with the Director of Events on developing event budgets.
- Collaborate with other teams at NCTE to develop and promote events.
- Develop and submit food and beverage orders and plans.
- Oversee general services contractor in creating show looks and graphics.
- Partner with other departments to assist in aligning staff on work plans and meeting milestones.
ADDITIONAL EXPECTATIONS
- Ability to help develop new events and concepts for members of our community to engage with each other
- Ability to work outside of traditional work hours to support project deliverables and database activities. To ensure work-life balance, NCTE encourages use of its flextime policy.
- Domestic travel for in-person meetings and site visits, up to 6 to 8 times annually
- Other duties as assigned
The Manager of Sponsorship and Events will encompass the following qualifications:
- 5 years’ experience in event planning and exposition planning
- CMP and CEM (earned or in progress) desirable
- Proficient computer skills in MS Office
- Experience using tradeshow management software
- Experience in virtual meeting platforms
- Bachelor’s degree from an accredited college/university
- Experience with Association Management Software platforms
- Excellent, precise communication skills, both verbal and written
- Self-reliance, good problem-solving skills, results-oriented approach
- Ability to meet deadlines without sacrificing quality
- Ability to thrive in an entrepreneurial environment
- Superior organization skills and ability to work under extreme pressure
- Strong project management and vendor management skills
- Awareness of current and emerging industry trends and demonstrated application of best practices in meetings and events planning, management, and logistics
- Ability to anticipate issues and proactively propose solutions
- Willingness to travel for shows and site visits (5–8 times per year)
Apply by emailing resumes to careers@ncte.org.
NCTE is proud to be an equal opportunity workplace and is an affirmative action employer. We strongly encourage diversity in our environment.
We strongly encourage diversity in our environment.