NCTE Job Openings - National Council of Teachers of English

Business Analyst

Our Organization

Through collaboration and community, shared stories and shared experiences, NCTE supports teachers and their students in classrooms, on college campuses, and in online learning environments.

For more than 100 years, NCTE has worked with its members to offer journals, publications, and resources; to further the voices and expertise of educators as advocates for their students at the local and federal levels; and to share lesson ideas, research, and teaching strategies through its Annual Convention and other professional learning events.

Our Mission

The National Council of Teachers of English is devoted to improving the teaching and learning of English and the language arts at all levels of education. This mission statement was adopted in 1990: “The Council promotes the development of literacy, the use of language to construct personal and public worlds and to achieve full participation in society, through the learning and teaching of English and the related arts and sciences of language.”

The Opportunity

With a goal of expanding NCTE’s data-driven focus, the Business Analyst (BA) will directly expand NCTE’s data-driven insights and actions. This position will lead data governance, reporting, and analysis needs while also rapidly creating new insights through data for the organization. The BA will be responsible for the life cycle of product knowledge, transactions, and demographics data in NCTE’s Association Management Software (AMS), collaborating with NCTE’s Director of IT, Senior Director of Operations, and others, when needed. The BA will be expected to hold a critical role in the transition to a new AMS in 2023, establishing data governance standards, core reporting requirements, tracking configurations, and maintaining training resources for all staff users. This role will serve as the central source for reporting membership, journals, and publication trends from database transactions, ensuring department leaders are able to make data-driven strategic decisions to help grow the organization and reach a broader audience of literacy educators.

SPECIFIC RESPONSIBILITIES INCLUDE:  

Reporting & Data Governance

  • Create useful data sets in a growing variety of analytics, apps, and algorithms for core business objectives
  • Imagine and create business rules including the creation, validation, and remediation of reports in the organization’s AMS to ensure recurring reporting, lists, and future utilization contains data with fidelity
  • Ensure data privacy and security
  • Coordinate with the Marcomm team to provide lists on schedule with external communications
  • Securely provide lists to a third-party when list rental requests are approved
  • Establish dashboard reporting with key leaders to deliver membership and journal subscriber trend reports on a regular cadence
  • Provide monthly reports to key leaders, highlighting volume trends on membership, journals, and publications transactions, including influencing factors such as top sellers or campaign codes used
  • Collaborate with the Digital Marketing Manager to accelerate the use and depth of insight from Google Analytics as related to a variety of transactional trends observed through the AMS

 Database Training & Support

  • Project manage the transition to NCTE’s new AMS in coordination with technical resources and internal sponsors, tracking deliverables against the timeline and budget
  • Build and maintain a log of AMS configurations to reference in upgrades and with integrations and reporting
  • Create new products in the AMS, collaborating with the Finance team and product owners
  • Troubleshoot errors in the system to ensure that external programming support is providing a clear understanding of the issue, minimizing external programming costs
  • Recommend, document, and communicate data definitions, data-related business rules, data trends, and testing methods
  • Thoroughly test any upgrades, migrations, new features, etc., with documented results and organized communication to staff and technical partners
  • Assist with design and interconnectivity of web-database applications and integrations, in collaboration with the Director of IT
  • Provide training and procedural documentation to staff and key contractors to ensure consistent use of the database, according to data governance standards

 ADDITIONAL EXPECTATIONS INCLUDE:

  • Thirst for discovering new data points that lead to positive change in serving teachers and students
  • Ability to create and implement data rules with a strong focus on enhancing the accuracy and access to data and reporting to inform strategic organizational programs and content
  • Capacity to reject status quo and create new data-driven opportunities
  • Commitment to continuous learning in the position through a variety of means
  • Strong collaboration with all staff, including the Director of IT, Senior Director of Operations, Digital Marketing Manager, Director of Marketing and Membership, and other colleagues is essential
  • Clear communication with third-party technical partners, ensuring the effective use of IT budget
  • Embraces innovation, monitoring emerging technologies in the software industry, and recommending enhancements
  • Strong focus on enhancing the accuracy and access to data and reporting to inform strategic organizational programs and content
  • Working outside of traditional work hours to support project deliverables and database activities may occur. To ensure balance, NCTE encourages use of its flextime policy.
  • Domestic travel for in-person meetings may occur 2 to 4 times annually.

The Business Analyst will encompass the following qualifications:

  • 3+ years’ experience in data analytics and/or system support
  • Bachelor’s degree from an accredited college/university (degree in Data Science or Data Analytics preferred)
  • Project Management Professional (PMP) Certified (preferred)
  • Experience with Association Management Software platforms (Salesforce preferred)
  • Experience working with dashboard platforms like Power BI or Tableau
  • Proven ability to manage data and attendant complexities
  • Excellent, precise communication skills, both verbal and written
  • Self-reliance, good problem-solving skills, is results oriented
  • Ability to meet deadlines without sacrificing quality
  • Thrives in an entrepreneurial environment
  • Superior organization skills and ability to work under pressure
  • Trade or professional association experience, especially with an education association, in addition to private sector experience preferred

Apply by emailing resumes to careers@ncte.org.

NCTE is proud to be an equal opportunity workplace and is an affirmative action employer. We strongly encourage diversity in our environment.

We strongly encourage diversity in our environment.

 

 

Executive Assistant

Our Organization

Through collaboration and community, shared stories and shared experiences, NCTE supports teachers and their students in classrooms, on college campuses, and in online learning environments.

For more than 100 years, NCTE has worked with its members to offer journals, publications, and resources; to further the voices and expertise of educators as advocates for their students at the local and federal levels; and to share lesson ideas, research, and teaching strategies through its Annual Convention and other professional learning events.

Our Mission

The National Council of Teachers of English is devoted to improving the teaching and learning of English and the language arts at all levels of education. This mission statement was adopted in 1990: “The Council promotes the development of literacy, the use of language to construct personal and public worlds and to achieve full participation in society, through the learning and teaching of English and the related arts and sciences of language.”

The Opportunity

The Executive Assistant will plan, direct, and coordinate the Executive Director’s schedule, travel arrangements, and correspondence as well as a defined range of administrative and operational activities. This is a vital role for the organization, bringing efficiency and steadiness to a demanding role. The position requires an impeccable sense of discretion, continuous confidentiality, as well as great care in the representation of the Executive Director. The Executive Assistant will be a member of the Executive Director Office team, bringing reliable support to the Executive Director and reporting to the Senior Liaison in the Executive Director’s Office.

Specific Responsibilities Include:

  • Manage the Executive Director’s demanding schedule, ensuring reliable scheduling of all appointments and clear correspondence with all parties. Develop and maintain a plan to use the ED’s time for the greatest efficiency and effectiveness for the organization, including discretion in the amount of time given to appointments, the preparation necessary, and creating a plan to ensure that thinking and creative development time are part of each week. Prepare meeting materials (briefing points, reports, presentations, etc.) in advance of related appointments.
  • Make travel and accommodation arrangements for the Executive Director (ED) with knowledge of meeting/event locations, demands, and the changing nature of schedules impacting travel. Submit accurate and timely ED travel and other expense reports.
  • Organize and maintain a system for the Executive Director’s correspondence. System will ensure desired responsiveness for strong relationships, ensuring opportunities are seized, and use ED’s time for maximum value. Screen and direct phone calls and distribute correspondence. Proactively draft correspondence (e.g., thank-you notes to participants) and track follow-up correspondence. Coordinate ED’s engagement through print and electronic means as well as thought leadership through blog posts, social media channels, and other sources in tandem with NCTE’s plans and the NCTE Communications team.
  • Create materials for internal and external communication (e.g., memos, emails, presentations, reports).
  • Manage the ED’s information flow (from staff as well as members and external partners) in a strategic, timely, organized, and accurate manner.

External Relations:

  • Organize the ED’s role with external partners (e.g., publishers, funders, peer organizations, policymakers, contractors) that includes fulfilling follow-up, executing detailed arrangement letters and contracts, and liaising with internal departments for smooth and successful operations involving external parties.

Meeting Support:

  • Travel to and support meetings and events upon request.
  • Support the ED Office in scheduling, organizing, and managing of small meetings and events as needed, both internal and external to the organization, including working with vendors in the coordination of meeting space, arranging catering, and coordinating attendee travel plans.
  • Take minutes and/or notes during meetings when needed.
  • Act as a point of contact and positive representative of ED and ED Office among the management team, board, staff, members, vendors, and other external partners. Coordinate affairs as necessary for smooth and effective engagements and relationships.

 NCTE Committee Administration:

  • Administer 16 NCTE regular and standing committees in consultation with the ED Office/Senior Liaison:
  • Guide committee chairs to ensure scheduled activities are adhered to and procedures reflect current and efficient practices.
  • Lead approximately five scheduled communications to committee leaders each year, managing processes related to committee nominations and policies around adding members, among other procedural reminders.
  • Collect documents from committee leaders each year, including annual reports, funding, and nomination forms.
  • Conduct ongoing analysis and editing of NCTE’s annual schedule of committee tracking, including member outreach, database and website updates, reports, and template communications.
  • Update committee chair (resource) handbooks annually, sharing and clarifying processes as pertinent to volunteer group activities and needs.

 Special Assignments/Projects:

  • Help the Senior Liaison plan and produce online events, drafting ideas and runs of show, collaborating across the organization to develop cross-functional engagement and successful execution as needed. Play a support role in flawless delivery of events and staffing for the ED and other essential partners.

General Administrative Support:

  • Provide administrative support for Human Resources in the recruitment and search for new staff members, including the onboarding process. This will include screening candidate applications, maintaining an applicant tracking system, and scheduling interviews to include HR and hiring managers as needed.
  • Document, improve upon, and ultimately manage processes to improve efficiency (e.g., using a project tracking tool such as Smartsheet).
  • Perform office duties that include expense reimbursement for member-leaders, ordering supplies, and managing a records database.
  • Provide other general administrative support as needed.

The Executive Assistant will encompass the following qualifications:

  • Bachelor’s degree; 5 years progressive experience in a similar executive assistant role, preferably in a remote workforce setting.
  • Passion for the work of NCTE.
  • Prior experience handling confidential and sensitive information and issues with a high level of professionalism.
  • Strong organizational and planning skills; great attention to detail. Strong written and verbal communication skills.
  • Ability to work outside of regular business hours including weekends and evenings as required.
  • Strong problem-solving skills with an ability to find working solutions to unique and unforeseen challenges.
  • A willingness to take ownership and responsibility of multiple tasks without sacrificing accuracy.
  • Excellent time management skills, adherence to deadlines, and follow-through.
  • Extensive knowledge of MS Office and familiarity with databases; ability to learn new software programs.
  • Experience in envisioning and defining new systems of executive support.
  • Willingness to travel; travel could be as often as five times per year but could vary on an annual basis.

Apply by emailing resumes to careers@ncte.org.

NCTE is proud to be an equal opportunity workplace and is an affirmative action employer. We strongly encourage diversity in our environment.

We strongly encourage diversity in our environment.